Return for Credit RMA Form
- Product that is non-damaged, opened, or unopened (factory sealed) may be returned within thirty (30) days from purchased date.
- If returned opened, there is a 25% restocking fee with the exception of all CLR® products (StarBright CLR®, CLR® 2, CLR® 3) which will incur a 50% restocking fee.
- If returned unopened (factory sealed), there is NO restocking fee.
- If returned product(s) is(are) is received in non-sellable condition (damaged/scratched/dented, etc.), credit will not be provided.
- No returns are allowed after 30 days.
- All returns must be shipped prepaid or will be refused. Akia Screens does not pay for return shipping fees.
- Refused shipments will be assessed an automatic 15% restock fee plus Freight costs.
- All Returns require an RMA number. please submit a Return For Credit RMA at: Return for Credit Form
- All parts sales are final. Screen parts cannot be returned for a refund or exchanged for a different part. Akia Screens’ customer service agents can assist in the purchase of a part, but are not liable for any misconceptions. Parts are to be purchased at the customer’s own discretion.