Warranty & Technical Support Request Form

PLEASE NOTE THIS IS NOT A CREDIT REQUEST OR EXCHANGE FORM.
THIS FORM IS FOR WARRANTY SERVICE ONLY. PLEASE CONTACT YOUR POINT OF SALE FOR RETURN FOR CREDIT OR EXCHANGE INSTRUCTIONS.

Please Completely fill out this form (include Model# and Serial #)
Failure to provide this information will result in a denied warranty claim.
Note: Proof of Purchase document must be provided in the form of an itemized receipt or invoice that lists an Elite Screens brand item and Date of Purchase.

Warranty Online Form

Contact Information

Company Name *

* Indicates required field

Name *

First

Last

Phone Home *

Phone Work *

Phone (Cell) *

Email *

Address *

Line 1

Line 2

City

State

Zip Code

Country

Product Information

Date of Purchase (MM/DD/YYYY) *

Where did you purchase *

Dealer Phone *

Invoice *

Model *

Serial *

Version *

Problem *

Description of the problem *

Proof of Purchase *

Max file size: 20MB

Damage Screen Picture 1 *

Max file size: 20MB

Did you use an allen key to adjust the screen's drop and rise limits? (For motorized screens only) *

Yes No

Your Projector Information

Projector Make (We want to assess the compatibility of your projector and the screen you’ve purchased) *

Projector model number (the projector model tells us the lumen range, throw ratio spec. for overall setup) *

Submit

If unable to submit, please click here for Warranty Support Form PDF or Microsoft Word Form

​Warranty & Technical Support Request Form

​Warranty Online Form

Warranty & Technical Support Request Form

Warranty Online Form