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​Warranty & Technical Support Request Form

PLEASE NOTE THIS IS NOT A CREDIT REQUEST OR EXCHANGE FORM.
THIS FORM IS FOR WARRANTY SERVICE ONLY. PLEASE CONTACT YOUR POINT OF SALE FOR RETURN FOR CREDIT OR EXCHANGE INSTRUCTIONS. 
Note: Form requires either Internet Explorer (download) or Firefox (download).
  1.  Please Completely fill out this form (include Model# and Serial #)
  2.  Failure to provide this information will result in a denied warranty claim.
    Note: Proof of Purchase document must be provided in the form of an itemized receipt or invoice that lists an Elite Screens brand item and Date of Purchase.

    ​Warranty Online Form

    Contact Information

    ​Product Information
    [Where can I locate my screen serial number (S/N)?] A: Your serial number can be found on both ends of the packaging box stickers, as well as on the screen itself. Reference the list below on where to locate your serial number depending on the type of screen:Manual Screens(end cap and weight bar), Motorized/Electric Screens(end cap and weight bar), Tripod Screens(rear side of casing (left hand side)), Fixed frame Screens(rear side of frame (bottom frame)), Yard Master Screens-Folding Frame(rear side of frame), Floor Pull up Screens(end cap), Yard Master Sport(weight bar)
    Max file size: 20MB
    Max file size: 20MB

    Your Projector Information
Submit
​If unable to submit, please click here for Warranty Support Form PDF or Microsoft Word Form
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  • ​Warranty & Technical Support Request Form​
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  • Home
  • Products
    • Manual Projector Screens >
      • Manual Series
    • Electric Projector Screen >
      • Electric Motorized Projector Projection Screen
    • Fixed Frame Projector Screens >
      • Fixed Frame Movie Projector Screen
      • Edge Free® Fixed Frame Projector Screens >
        • CineWhite UHD-B
        • CineGrey 3D
        • CLR3
        • CLR4
    • Outdoor / Indoor Projector Screens >
      • Portable Fast Fold-Away Projector Screen
      • Dual Front/Rear Portable Projector Screen
    • Portable Projector Screens >
      • Portable Tripod Projector Screen
      • Dual Tripod / Wall Hang, Ultra Lite Portable Projector Screen
      • Portable Tripod Tab-Tension with Carry Bag
    • Ambient Light Rejecting Screens
    • Accessories >
      • L-Bracket Wall Mount Plate Hook Kit
      • RF Remote & Wireless 12V Trigger
      • RF Remote for Z Type
      • LED Backlight Kit
      • Hardware Pack for Fixed Frame Screens
      • End Cap for all AKIA Screen series
    • Projection Screen 101 >
      • Selecting a Screen Size
      • Explanation of Aspect Ratios
      • How To Mount a Projector Screen
  • Videos
  • Support
    • Warranty Policy
    • Terms & Conditions
    • FAQ's
  • Contact US
    • Contact US
    • Warranty & Support Request Form